Policies

LODGING POLICIES

PETS ARE NOT ALLOWED:

CANCELLATION FEES:
4% credit card processing fee on ALL cancellations.
Holidays or multiple rooms require 7 day cancellation notice for full refund. (Less 4% credit card processing fee)
No refund for cancellations made on day of your reservation.

Check-in: Anytime after 4:00 PM. (no early check-ins unless approved beforehand)

Check-out: 11:00 AM. (no late checkouts)

Your key will be in the lock box next to your door. Code to lock box will be emailed to you the day before your arrival.

Office hours: vary but are usually 9:a.m. until 9:pm We may be somewhere else on the property - ring door bell for service or call posted telephone #

Absolutely No Smoking in the rooms or on the porches. Multiple outdoor designated smoking areas are provided.

Absolutely No Cooking (grills, smokers, griddles, crock pots, etc.) in the rooms or on the porches.

If the maximum number of guests (4) is exceeded without approval, you will be charged an additional fee of $100.00 For liability purposes, no one is allowed to sleep on the floor and no extra beds are allowed in the rooms.

FISH FILLETS
We offer a freezer (in garage) to hold your fish fillets after your trip. We prefer you use the freezer and not store your fillets in your room. Your fillets will freeze overnight and won't cause a mess in your room. Call the office to use this amenity.

PAVILION POLICY
Pavilion and ground use are for Staying guests only.
Grilling utensils are not provided. You are more than welcome to bring any supplies you may need for the grills.
Gas for the grills is provided for free.
When bringing fryers that need oil, please dispose of used cooking oil in the container the oil came in or ask staff for a disposable container. Please do not dump used cooking oil on the grass. We do not supply gas for proprane fryers.

NO SMOKING POLICY

SMOKE-FREE Lodging. The Woods Lodging, is a Smoke-Free Motel. We do not permit smoking in the rooms or porch area. Multiple outdoor smoking areas are provided. Guests are encouraged to notify Front Desk staff immediately if they smell cigarette, marijuana, or other objectionable odors in the rooms. We ask that guests refrain from use of items or products that cause the room to be taken out of service due to objectionable odor. We reserve the right and you hereby authorize us to charge your credit or debit card for any damage incurred to your room or the motel property during your stay, including and without limitation for all property damage, missing or damaged items, smoking fee, cooking fee, cleaning fee, guest compensation, loss of revenue, etc. NO-COOKING, COOKING APPLIANCES, COMBUSTIBLES, OR FIREWORKS: The safety of our guests, staff, and this facility is extremely important to us. A minimum fee of $300.00 will be charged for cooking in a room. Except for the microwave, coffee makers and refrigerator units that the motel provides, preparation of food in guest rooms by any type of cooking appliances including, but not limited to hot plates, toaster ovens, water heaters, rice cookers, combustible, open flame, grills, burners, heating appliance, or any other item intended for cooking is strictly prohibited. Open fires, flames or cooking grills, either charcoal or gas, are only allowed in designated areas where grills are provided by the Motel. Other than the bbq grills, the fire pit(s) provided by the Motel are the only areas where a fire may be built. In the event of county burn ban, no open flames of any kind will be allowed. This includes fire pits Gas grills are allowed during burn bans. The Woods Motel & More, reserves the right to remove items or appliances intended for cooking that may be found in a guest room immediately. We also reserves the right to ask you to leave the motel and remove your belongings from the room immediately if we shall, in our sole opinion, deem that you have used the motel room in an irresponsible manner or in a manner that will compromise the safety of, or cause damage and/or harm to the motel room, the motel premises, the other motel guests, our staff, or any other persons or the reputation of The Woods Motel & More, without any compensation and/or any reimbursement to you. We reserve the right and you hereby authorize us to charge your credit or debit card for any damage incurred to your room or the motel property during your stay, including and without limitation for all property damage, missing or damaged items, smoking fee, cooking fee, cleaning fee, guest compensation, etc.

EXCEEDING MAXIMUM GUEST (4)

Maximum capacity for each double queen room is 4 guests. The only exception is 2 adults and 3 small children. Must call for approval. The maximum capacity for the King bed room is 2 persons. If the maximum number of guests is exceeded without approval, you will be charged an additional fee of $100.00 For liability purposes, no one is allowed to sleep on the floor and no extra beds are allowed in the rooms.

CANCELLATION POLICY

There will be a 4% processing fee on ALL cancellations. Holidays or multiple room reservations reaquire 7 day cancellation notice for full refund. (Less 4% credit card processing fee) No refunds for cancellations the day of the reservation. If you make your reservation through a third party booking agency, cancellation fees may vary.

PET POLICY

We do not allow pets, except trained service dogs as described under title two and three of ADA. Emotional support and comfort animals are not allowed. If we find a pet or evidence of a pet, you will be charged an additional $100.00 and banned from future stays.

CHECK OUT TIMES

Check Out Time is 11:a.m. Any guest that is still present after 11:a.m. and hasn't been approved by The Wood's Staff and hasn't turned in their room key after 11:a.m. will be charged an additional day's fee. If that room is not booked that day, the guest can stay an additional night but if that room is already booked by another customer, the overstay guest will have to leave but still pay. Check In Time is 4:p.m. No early check-ins unless pre-approved by motel in advance.

ARRIVAL TIMES

4:00 PM - 11:30 PM

If arriving outside of check-in times, please call to make arrangements.

AUTO-COLLECT

At the time of booking, 100% of the reservation balance will be collected. Payment for all gift certificates will also be collected. Applies to: all reservations.

CHILDREN & PETS

Children are welcome with an accompanying adult. Pets are not allowed.

CREDIT CARD SECURITY

Your credit card information is stored and processed securely.

Credit Card Merchant Fees: What are they and why do we charge them?

Merchant fees can vary widely depending on a number of factors, from the type of cards customers pay with, to the companies you choose to partner with and any add-ons or services you choose.

What are merchant fees?
Merchant fees are any fees assessed to the merchant by the card brands, the payment processor you choose to partner with, and any add-ons or services you select.

Ways merchant service providers charge you

The universal merchant account fees
Whether you're on flat, tiered, or interchange pricing, there are some merchant account fees that will always appear on your statement. It's just the way these systems are set up, and these are common across any merchant services provider you may use.

Authorization fee
When a transaction is being processed, there is an authorization token that is sent back and forth between the issuing bank (Chase, Citibank, etc.) and the acquiring bank (your business account). The token checks that the balance or credit is available for the requested transaction and either approves or denies the transaction.

There is a low fee that is charged on a per transaction basis for this, and you're charged it even if a transaction is declined.

Transaction fee
Merchant service providers use transaction fees to describe the per transaction fee they collect. Depending on your plan, it may also include the percentage applied or the authorization fee mentioned above.

Assessment fees
Assessment fees are charged by the cardmember associations for various expenses including fraud prevention and network operations, and merchant service providers often pass them along to their customers.

The rates per transaction are typically around 0.13% - 0.15%.

Scheduled fees
There are also various "flat" merchant account fees you may run into. These vary widely by amount.

Monthly or annual fee
Some providers simply charge a percentage of your transactional revenue for a fee, others charge monthly. That just depends on who you're working with and the way they run their business.

Monthly minimum fee
If a processor charges on revenue and you don't which a certain floor, they may charge you for not reaching it.

Processing commitment fee
Similar to the monthly minimum, if your contract states that you need to be transacting a certain amount a month and you fail to reach it, you may be charged a processing commitment fee.

Statement fee
This fee is charged to cover the printing and mailing costs for credit card statements. This fee can easily be avoided with online statements, which are typically free.

The internet is antiquating this fee, but if you get paper statements you may be charged for them.

Payment gateway fee
Some merchant service providers have their own gateways or with third-party services. Your MSP may or may not charge for this.

Situational merchant account fees
Also known as incidental fees, sometimes fees happen in certain scenarios depending on your contract.

PIN debit transaction fee
If you accept a transaction that requires a PIN verification, you may be charged for it.

Address verification system fee
If you have to verify a user's address for security reasons, this is typically $0.01 per transaction.

Retrieval request fee
When a customer doesn't recognize a charge on his credit card statement, he may flag it to his card issuing bank. This enlists the card issuer to investigate the transaction and request a copy of the receipt to corroborate the transaction. When the card issuing bank gets involved, providers charge a small fee to complete the request.

If a customer doesn't recognize a transaction and they flag it, you'll be charged because the issuing bank will have to collect receipts/evidence to corroborate the transaction. This fee is usually small.

Chargeback fee
Not only will you lose the revenue associated with a chargeback, but you'll also get hit with a processing fee.

Batch fee
If you settle a bunch of transactions at once, your provider may charge you a flat fee for that.

Cancellation or termination fee
If you terminate your agreement early, you may be charged.

Voice authorization fee
If you ever have to make a call to authorize a transaction, you'll be charged a small fee.

PCI non-validation fee
If you aren't PCI-compliant and/or your system isn't sending along that PCI verification to the participating banks in a transaction, you may be charged a PCI non-validation fee.

Application/setup fee
Some MSPs charge you to get set up. Make sure you read the terms carefully and choose an MSP who will have your back.

Policies

THE WOODS LODGING POLICIES